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Yibang Technology's professional technical staff and customer support personnel provide 24/7 services to customers.
The service content includes product selection, specification parameter setting, online troubleshooting and remote diagnosis, and coordinating with various departments of Yibang Technology to handle special technical support needs.
  • Product selection

    Users can conduct telephone consultations during the product selection process

    Product selection

    Users can conduct telephone consultations during the product selection process

  • Specification parameter setting

    To solve the problem of setting product specifications for you

    Specification parameter setting

    To solve the problem of setting product specifications for you

  • Online troubleshooting

    During the service period, Yibang will provide you with online fault resolution services

    Online troubleshooting

    During the service period, Yibang will provide you with online fault resolution services

  • Remote diagnosis

    If there are any problems with the product during the service period, Yibang will provide remote diagnostic services to solve your worries

    Remote diagnosis

    If there are any problems with the product during the service period, Yibang will provide remote diagnostic services to solve your worries

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Self-Service FAQ
Questions
Pre-knowledge

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Cooperate with Yibang Technology to help improve the quality of products and services